MB Financial CardManager
Frequently Asked Questions   Sign On

Security
Enrollment

SECURITY

How secure is MB CardManager?
What steps can I take to ensure the security of my account information?
What is encryption and why do I need it?
What are the sufficient web browser levels to view the website and how can I upgrade?
What happens if I forget to sign off?

How secure is MB CardManager?

One of our highest priorities is to ensure your privacy and peace of mind by employing some of the most advanced online security in the industry. Every step of the way, we provide you with the state-of-the-art encryption of all data transmitted between your computer and our secure site. Most browsers today utilize an encryption method called Secure Sockets Layer (SSL). SSL is software based security protocol that encodes data before it is transmitted over the Internet. Once you enroll you will be able to use a self-selected user name-password system that serves as our first line of security.

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What steps can I take to ensure the security of my account information?

There are several things you can do to protect your MB CardManager account:

  • Never reveal your User Name and Password to anyone.
  • Never write it down where anyone can find it or figure out what it is.
  • Change your password frequently within your profile.
  • Always sign off before leaving your computer.
  • Always sign off before accessing other Web sites.

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What is encryption and why do I need it?

Encryption is a security device that keeps information that passes through the Internet private and secure. To maximize protection, MB CardManager requires you to use 128-bit encryption. This 128-bit encryption level is 2x1026 more secure than the standard level of 40-bit. You will see the icon of a padlock on the bottom toolbar of your browser that indicates the information being transmitted is protected and encrypted.

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What are the sufficient web browser levels to view the website and how can I upgrade?

A web browser is computer software that allows you to view the content and graphics displayed on a website. MB CardManager requires the minimal browser levels of Microsoft Internet Explorer (MSIE) 4.0 or Netscape 4.78 to support the 128-bit secure link between your browser and us. You will know if your browser is not sufficient if upon entering a secure site, a note pops up on the screen indicating you should upgrade. We suggest upgrading to the latest versions. To upgrade, please click on one of the following links:

Microsoft® Internet Explorer
Netscape Navigator®

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What happens if I forget to sign off?

For security reasons, MB CardManager will automatically sign off after 10 minutes of inactivity. If this happens, you will be required to sign on again. We encourage you to use the sign off function for maximum security when you’re finished with the system or you walk away from your computer.

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ENROLLMENT

Do I have to enter the enrollment information each time I sign on?

What is the maximum number of accounts that can be registered?

Can I register additional credit card accounts I have with MB?

How do I remove an account from MB CardManager?

Do I have to enter the enrollment information each time I sign on?

No. After you have completed the enrollment process and selected a unique User Name and Password, using MB CardManager is easy. Simply enter your User Name and Password on the Welcome Page to access the site’s services.

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What is the maximum number of accounts that can be registered?

There is no limit to the number of accounts you can register.

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Can I register additional credit card accounts I have with MB?

Yes, you may register additional accounts through the Register an Account function.

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How do I remove an account from MB CardManager?

We will be adding this feature in the near future. Until we do, please contact us at 888.514.6847 to remove an account from MB CardManager.

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